Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 4 views
  • के द्वारा अंतिम प्रतियुतर Rheasus

Rheasus
Rheasus
more options

Firefox will not start up after a Windows 10 update. The program starts up for a moment, crashes and opens up the send error report. Even trying to open it up in safe mode still results in a crash.

Crash ID: bp-7f63fbcf-347f-424c-87e1-6620d1170712

Firefox will not start up after a Windows 10 update. The program starts up for a moment, crashes and opens up the send error report. Even trying to open it up in safe mode still results in a crash. Crash ID: bp-7f63fbcf-347f-424c-87e1-6620d1170712

चुने गए समाधान

hi, unfortunately this crash is triggered by your comodo security product hooking into firefox - they already had the same issue a couple of days ago after the last windows update: https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html;msg861691#msg861691 - now it's apparently creeping back :-/

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

चयनित समाधान

hi, unfortunately this crash is triggered by your comodo security product hooking into firefox - they already had the same issue a couple of days ago after the last windows update: https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html;msg861691#msg861691 - now it's apparently creeping back :-/

philipp द्वारा सम्पादित

Rheasus
Rheasus प्रश्नकर्ता
more options

After I uninstalled Comodo, Firefox sprung back to life immediately. I guess the saying that any antivirus has it's problems is still true.

Thank you for the help with my issue.