Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

A folder has disappeared from Local Folders (Thunderbird)

  • 1 प्रत्युत्तर दें
  • 2
  • 12 views
  • के द्वारा अंतिम प्रतियुतर reedie19

reedie19
reedie19
more options

I added two emails to a sub-folder in Local Folders and the sub-folder has now vanished. A search for the emails can't find them. Info that may be relevant:

  • I accepted an automated suggestion to compact my folders after filing the emails and before discovering the foder was lost.
  • The Local Folders Disc Space is set to 'Don't delete any messages'
I added two emails to a sub-folder in Local Folders and the sub-folder has now vanished. A search for the emails can't find them. Info that may be relevant: * I accepted an automated suggestion to compact my folders after filing the emails and before discovering the foder was lost. * The Local Folders Disc Space is set to 'Don't delete any messages'

All Replies (1)

reedie19
reedie19 प्रश्नकर्ता
more options

I may have solved this. I suspect under some conditions there's a fault with the 'Compact Folders' process. The alert 'Do you wish to compact all local and offline folders to save disc space? This will save about xy.z MB' appears every time I move an email from the inbox to a local folder. On the occasions I lost my folder I'd accepted this. Since the latest loss I've stopped accepting the 'compact' invitation and not experienced further losses.