Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will not launch anymore, is it because I'm still using XP?

  • 3 प्रत्युत्तर
  • 1 यह समस्या है
  • 4 views
  • के द्वारा अंतिम प्रतियुतर Shadow110

appsbygreg
appsbygreg
more options

I've re-downloaded and installed, but when it comes to launching it won't. When I try to re-install it tells me to close Firefox and it's not open (launched). I've removed it from my programs and re-installed but still won't launch.

I've re-downloaded and installed, but when it comes to launching it won't. When I try to re-install it tells me to close Firefox and it's not open (launched). I've removed it from my programs and re-installed but still won't launch.

All Replies (3)

philipp
philipp
  • Moderator
more options

hi, it's not because you're still on xp - you'll soon receive no more firefox security updates for that outdated system, but firefox will still be able to run.

as this is often a symptom that's caused by malicious software on a system, please run a scan with various different security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner. Troubleshoot Firefox issues caused by malware

appsbygreg
appsbygreg प्रश्नकर्ता
more options

None of the tools recommended will run on XP. Are there tools that will run with XP?

Shadow110
Shadow110
more options

Malwarebytes does : Windows XP (Service Pack 3 or later, 32-bit only)

this was in the list and does support XP

Google the results before doing anything. Save the Report. If need to contact support for help. Good people, i own the product.