We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook\Messenger\Videocall

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर jscher2000 - Support Volunteer

more options

My own camera in messenger's videocalls is not working at all!

I can see the other person clearly but he can't see me.

How can I fix it?

My own camera in messenger's videocalls is not working at all! I can see the other person clearly but he can't see me. How can I fix it?
संलग्न स्क्रीनशॉट

All Replies (1)

more options

Hi botros-esmat, I don't have any personal experience with using video calling in Messenger, but the first thing is whether the page has permission to use the camera. You can check the Page Info dialog while you're on the page. To call that up, either:

  • Ctrl+i (for Mac, Command+i)
  • right-click a blank area of the page > View Page Info
  • (menu bar) Tools > Page Info

When the dialog comes up, click the Permission icon at the top to show that panel.

Camera and Microphone - Scroll down to "Use the camera" and uncheck the "Use default" box, and then select "Always ask" or "Allow" depending on your trust for the site. Repeat with "Use the microphone."


Otherwise, is it possible you have multiple cameras and Firefox is using the wrong one?