Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Restoring email, contacts, photos, etc

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 7 views
  • के द्वारा अंतिम प्रतियुतर JoyceAbbott

JoyceAbbott
JoyceAbbott
more options

Windows 7 crashed. Bought a new Win 10 machine. External hard drive had weekly MozBackups of Thunderbird profile. Latest backup was "Thunderbird 78.4.3 (en-US) - 2020-11-19.pcv" and is 2.22 GB in size. Currently have Thunderbird 78.5.0 installed on Win10 Machine. When I try to import the file, it seems to be importing everything, then when I look to see the imported data there isn't any. Also tried importing the previous week's backup with same results. I also have a backup of the profile directory, but not the path info, unless it is in the profile. Any thoughts? I saw in one posting suggesting I could copy the profile into place, but would need to edit paths. If so, any clues as to which files I would have to edit. Thanks.

Windows 7 crashed. Bought a new Win 10 machine. External hard drive had weekly MozBackups of Thunderbird profile. Latest backup was "Thunderbird 78.4.3 (en-US) - 2020-11-19.pcv" and is 2.22 GB in size. Currently have Thunderbird 78.5.0 installed on Win10 Machine. When I try to import the file, it seems to be importing everything, then when I look to see the imported data there isn't any. Also tried importing the previous week's backup with same results. I also have a backup of the profile directory, but not the path info, unless it is in the profile. Any thoughts? I saw in one posting suggesting I could copy the profile into place, but would need to edit paths. If so, any clues as to which files I would have to edit. Thanks.

All Replies (1)

JoyceAbbott
JoyceAbbott प्रश्नकर्ता
more options

It looks like my post was truncated - this seems be missing: any. Also tried importing the previous week's backup with same results. I also have a backup of the profile directory, but not the path info, unless it is in the profile. Any thoughts? I saw in one posting suggesting I could copy the profile into place, but would need to edit paths. If so, any clues as to which files I would have to edit. Thanks.