Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Tbird V91.2.1: fails to download new messages at startup

  • 3 प्रत्युत्तर
  • 5
  • 50 views
  • के द्वारा अंतिम प्रतियुतर kaylaartist

temppub
temppub
more options

I have 3 POP email accounts from the same service. All 3 are configured the same, and all have stopped downloading new messages at startup. Server settings that are checked: Check for new messages at startup, Check for new messages every 10 minutes, Automatically download new messages.

From the menu bar "Get Messages" > "Get All New Messages" works fine. Also the auto download every 10 minutes works fine. Just the download at startup seems to fail.

Ideas?

Thanks, Bob

I have 3 POP email accounts from the same service. All 3 are configured the same, and all have stopped downloading new messages at startup. Server settings that are checked: Check for new messages at startup, Check for new messages every 10 minutes, Automatically download new messages. From the menu bar "Get Messages" > "Get All New Messages" works fine. Also the auto download every 10 minutes works fine. Just the download at startup seems to fail. Ideas? Thanks, Bob

चुने गए समाधान

This sometimes fixes the problem: Help/More Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json. Restart TB and see if it checks at startup.

संदर्भ में यह जवाब पढ़ें 👍 4

All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor
more options

चयनित समाधान

This sometimes fixes the problem: Help/More Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json. Restart TB and see if it checks at startup.

temppub
temppub प्रश्नकर्ता
more options

Thanks, that fixed the problem. I appreciate it. --- Bob

kaylaartist
kaylaartist
more options

I just went to try this and there is no session.json file found on my pc. When it shows up and I go to delete I am told it no longer exists there.