Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

On Windows 10, when I bring up a map in Firefox my computer reboots. This doesn't happen with Chrome or Edge.

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 2 views
  • के द्वारा अंतिम प्रतियुतर FredMcD

tomharleman
tomharleman
more options

When I bring up a map in Firefox my computer crashes and reboots.

When I bring up a map in Firefox my computer crashes and reboots.

All Replies (1)

FredMcD
FredMcD
more options

That is very, very odd.

Please provide a public link (no password) that we can check out. No Personal Information Please !


Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address box.