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App doesn't recognize my 2FA codes nor my recovery keys. I disabled them from my PC but it still asks for them

  • 3 प्रत्युत्तर
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  • के द्वारा अंतिम प्रतियुतर jaime.escobar.pozo

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I was using it without issue last night, casting screen on chromecast. This morning it wouldn't open, just opens and closes immediately so I uninstalled and reinstalled it through the Play Store.

I'm trying to sign in but it doesn't recognize my authentication apps (Microsoft, then disabled it and tried Google) or the account recovery keys. So neither Microsoft or Google authenticator apps worked, and both sets of backup authentication codes failed.

I disabled 2FA but it still asks for the code (still doesn't accept them).

Firefox on pc works fine.

I was using it without issue last night, casting screen on chromecast. This morning it wouldn't open, just opens and closes immediately so I uninstalled and reinstalled it through the Play Store. I'm trying to sign in but it doesn't recognize my authentication apps (Microsoft, then disabled it and tried Google) or the account recovery keys. So neither Microsoft or Google authenticator apps worked, and both sets of backup authentication codes failed. I disabled 2FA but it still asks for the code (still doesn't accept them). Firefox on pc works fine.
संलग्न स्क्रीनशॉट

All Replies (3)

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Hi

What version number of Firefox for Android do you have installed on your Android device?

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Hi 114.2.0

I just downloaded it again this morning so it should be the latest. In the play store it says it was last updated on june 19th.

jaime.escobar.pozo द्वारा सम्पादित

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Paul said

Hi What version number of Firefox for Android do you have installed on your Android device?


Hi 114.2.0

I just downloaded it again this morning so it should be the latest. In the play store it says it was last updated on june 19th.