Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot connect to Netflix

  • 3 प्रत्युत्तर
  • 4
  • 1 view
  • के द्वारा अंतिम प्रतियुतर cor-el

kvoss
kvoss
more options

In trying to connect to NETFLIX I get an error message stating that my request cannot be processed at this time and to click a button to got the the NETFLIX home page - but nothing happens, I can get into Netflix using IE - just not FireFox.

In trying to connect to NETFLIX I get an error message stating that my request cannot be processed at this time and to click a button to got the the NETFLIX home page - but nothing happens, I can get into Netflix using IE - just not FireFox.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
kvoss
kvoss प्रश्नकर्ता
more options

I did this and it worked! I then closed the browser, reopened it and was able to connect to Netflix! Thanks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome