Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

a popup that wants to scan and I don't know where it came from

  • 3 प्रत्युत्तर
  • 2
  • 5 views
  • के द्वारा अंतिम प्रतियुतर mbschirber

Every day when I come back to my desktop when I had the computer on "sleep" it has this pop up about how I should scan my computer for viruses. " Pro optimizer" or something like that wants to do the scan. Should I scan with an unknown scan pop up? I use "avast" for security.

Every day when I come back to my desktop when I had the computer on "sleep" it has this pop up about how I should scan my computer for viruses. " Pro optimizer" or something like that wants to do the scan. Should I scan with an unknown scan pop up? I use "avast" for security.

चुने गए समाधान

Its a scam, but it should uninstall from control panel. Run a malwarebytes scan just in case.

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (3)

You have a fake anti-virus virus (impersonates an anti-virus program to try to scam you out of credit card information, steal personal data, etc.)

You should either take your computer to reputable local shop (no big box stores), or try to remove the virus on your own. Troubleshoot Firefox issues caused by malware is a good place to start.

चयनित समाधान

Its a scam, but it should uninstall from control panel. Run a malwarebytes scan just in case.

Thanks very much! Great advice and I'm just a little closer to being a techi geek:)