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Can't access google.com. Everytime I try it redirects me to Mozilla Support-Check for updates page. I'm using the latest version on PC What's could be the prob.

  • 9 प्रत्युत्तर
  • 6
  • 3 views
  • के द्वारा अंतिम प्रतियुतर Ankit0239

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I can't access google.com on my PC. Everytime I try it redirects me to Mozilla Support-Check for updates page. I'm using the latest version. What could the the problem?

I can't access google.com on my PC. Everytime I try it redirects me to Mozilla Support-Check for updates page. I'm using the latest version. What could the the problem?

All Replies (9)

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hello Ankit0239, does this happen with other browsers on your system as well?

philipp द्वारा सम्पादित

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No, Chrome and Internet explorer work fine

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Actually now even chrome is showing the same problem. I can't access google or facebook on both browsers but internet explorer is working fine.

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this sounds very similar to this question: https://support.mozilla.org/en-US/questions/976556

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You can try to reset (power off/on) the router.

See also:


Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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What is the URL of this site, could you copy and paste it here.

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Waka_Flocks_Flame : www.google.com, www.facebook.com, i hope that's what u mean

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cor-el: thanks for the help. I guess it could be a malware.