Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

After opening an email allegedly from FedEx it appears that all of my files have become TOR encrypted - whatever TOR is - help!!!!

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od philipp

more options

I can't open any files - they have all been renamed with file suffixes of OSIRIS - apparently my PC has been infected by something called TOR; I hesitate to follow any instructions provided by this TOR thing to obtain encryption keys - don't know what that does or accomplishes. HELP!!!!

I can't open any files - they have all been renamed with file suffixes of OSIRIS - apparently my PC has been infected by something called TOR; I hesitate to follow any instructions provided by this TOR thing to obtain encryption keys - don't know what that does or accomplishes. HELP!!!!

Svi odgovori (1)

more options

hi joebe70, sorry but that sounds like you fell victim for a cryptolocker virus. this is not related to firefox in particular, so we won't be set up to help you with this problem here in the mozilla support forum. please refer to other resources like https://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information about such an issue. thank you for your understanding!