Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

latest update froze my PC and I had to power down to recover my PC

  • 5 odgovora
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od FredMcD

more options

Allowed Firefox to download latest update to Firefox on 11/18/18. When I started up Firefox on 11/19/18, my PC would not respond to any inputs (running Windows 7 Pro) and my only option was to power down my PC to recover from the Firefox update hangup. What can I do next to recover Firefox and my hundreds of bookmarks I stored under Firefox?

Allowed Firefox to download latest update to Firefox on 11/18/18. When I started up Firefox on 11/19/18, my PC would not respond to any inputs (running Windows 7 Pro) and my only option was to power down my PC to recover from the Firefox update hangup. What can I do next to recover Firefox and my hundreds of bookmarks I stored under Firefox?

Izabrano rješenje

So does this mean the problem is gone? If so,

Please flag your last post as Solved Problem so others will know.

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (5)

more options

Have you tried starting Firefox to see if the problem is still there?

more options

no, because Firefox might return to the update that caused my PC to freeze and power cycling a PC is not something I find a good thing to do.

more options

bf5113 said

no, because Firefox might return to the update that caused my PC to freeze and power cycling a PC is not something I find a good thing to do.

Then if you don't attempt this then no one can really help.

more options

a few days later, I closed all the applications on my PC that might be affected by a freeze that required a power down/up and then started up the Firefox browser. The browser began performing the update and it ended successfully.

more options

Odabrano rješenje

So does this mean the problem is gone? If so,

Please flag your last post as Solved Problem so others will know.