Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

logging in

  • 5 odgovora
  • 1 ima ovaj problem
  • 9 prikaza
  • Posljednji odgovor od cor-el

more options

When I try to login it ask for my username and my password I enter them then it asked for the verification code so I put it but then it still doesn't log me in it tells me it's incorrect and it keeps doing it over and over how can I get logged in

When I try to login it ask for my username and my password I enter them then it asked for the verification code so I put it but then it still doesn't log me in it tells me it's incorrect and it keeps doing it over and over how can I get logged in

Svi odgovori (5)

more options

What's your computer system and Firefox version?

Is this with all websites/pages, some, a few?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options
more options

Yes when I try to sign in the sync area

more options

It is a whole new computer so there is no history or nothing

more options

In case of issues try to login to the Firefox Account via this website.