Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

firefox crash report

  • 1 odgovor
  • 1 ima ovaj problem
  • 3 prikaza
  • Posljednji odgovor od FredMcD

more options

AdapterDeviceID: 0x13c2 AdapterDriverVersion: 26.21.14.4575 AdapterSubsysID: 00000000 AdapterVendorID: 0x10de BIOS_Manufacturer: Award Software International, Inc. BreakpadReserveAddress: 2297700941824 BreakpadReserveSize: 83886080 BuildID: 20200507114007 CPUMicrocodeVersion: 0x1d CrashTime: 1590311890 Email: FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1589041853 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll","msvcp140.dll","vcruntime140.dll"],"Microsoft Windows":["usp10.dll","wsock32.dll","wshbth.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","DWrite.dll","dbgcore.dll","dbghelp.dll","wbemsvc.dll","fastprox.dll","MpOAV.dll","amsi.dll","webauthn.dll","wbemcomn.dll","wbemprox.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","npmproxy.dll","winnsi.dll","version.dll","mscms.dll","ColorAdapterClient.dll","netprofm.dll","avrt.dll","wtsapi32.dll","WINMMBASE.dll","winmm.dll","nlaapi.dll","D3DCOMPILER_47.dll","d3d11.dll","dcomp.dll","uxtheme.dll","dwmapi.dll","DXCore.dll","dxgi.dll","ntmarta.dll","winsta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","userenv.dll","umpdc.dll","profapi.dll","msasn1.dll","kernel.appcore.dll","powrprof.dll","cryptsp.dll","wintrust.dll","bcryptPrimitives.dll","win32u.dll","cfgmgr32.dll","ucrtbase.dll","msvcp_win.dll","KERNELBASE.dll","gdi32full.dll","crypt32.dll","windows.storage.dll","bcrypt.dll","ws2_32.dll","SHCore.dll","setupapi.dll","kernel32.dll","ole32.dll","advapi32.dll","shell32.dll","shlwapi.dll","combase.dll","msctf.dll","user32.dll","clbcatq.dll","imm32.dll","oleaut32.dll","gdi32.dll","rpcrt4.dll","psapi.dll","sechost.dll","nsi.dll","msvcrt.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll","lgpllibs.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP+4 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 871 StartupCrash: 1 StartupTime: 1590311890 ThreadIdNameMapping: 14444:"Gecko_IOThread",9764:"Timer",15004:"Link Monitor #1",9200:"Socket Thread",12504:"TRR Background",10664:"BackgroundThreadPool #1",7548:"JS Watchdog",9604:"JS Helper",9388:"JS Helper",17200:"JS Helper",9768:"JS Helper",13368:"JS Helper",7976:"JS Helper",15684:"JS Helper",18228:"JS Helper",7716:"BGReadURLs",15432:"IPDL Background",17964:"VsyncIOThread",968:"IPC Launch",14304:"WindowsVsyncThread",712:"Compositor", Throttleable: 1 URL: UptimeTS: 2.77248 Vendor: Mozilla Version: 76.0.1

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 0x13c2 AdapterDriverVersion: 26.21.14.4575 AdapterSubsysID: 00000000 AdapterVendorID: 0x10de BIOS_Manufacturer: Award Software International, Inc. BreakpadReserveAddress: 2297700941824 BreakpadReserveSize: 83886080 BuildID: 20200507114007 CPUMicrocodeVersion: 0x1d CrashTime: 1590311890 Email: FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1589041853 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll","msvcp140.dll","vcruntime140.dll"],"Microsoft Windows":["usp10.dll","wsock32.dll","wshbth.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","DWrite.dll","dbgcore.dll","dbghelp.dll","wbemsvc.dll","fastprox.dll","MpOAV.dll","amsi.dll","webauthn.dll","wbemcomn.dll","wbemprox.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","npmproxy.dll","winnsi.dll","version.dll","mscms.dll","ColorAdapterClient.dll","netprofm.dll","avrt.dll","wtsapi32.dll","WINMMBASE.dll","winmm.dll","nlaapi.dll","D3DCOMPILER_47.dll","d3d11.dll","dcomp.dll","uxtheme.dll","dwmapi.dll","DXCore.dll","dxgi.dll","ntmarta.dll","winsta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","userenv.dll","umpdc.dll","profapi.dll","msasn1.dll","kernel.appcore.dll","powrprof.dll","cryptsp.dll","wintrust.dll","bcryptPrimitives.dll","win32u.dll","cfgmgr32.dll","ucrtbase.dll","msvcp_win.dll","KERNELBASE.dll","gdi32full.dll","crypt32.dll","windows.storage.dll","bcrypt.dll","ws2_32.dll","SHCore.dll","setupapi.dll","kernel32.dll","ole32.dll","advapi32.dll","shell32.dll","shlwapi.dll","combase.dll","msctf.dll","user32.dll","clbcatq.dll","imm32.dll","oleaut32.dll","gdi32.dll","rpcrt4.dll","psapi.dll","sechost.dll","nsi.dll","msvcrt.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll","lgpllibs.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP+4 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 871 StartupCrash: 1 StartupTime: 1590311890 ThreadIdNameMapping: 14444:"Gecko_IOThread",9764:"Timer",15004:"Link Monitor #1",9200:"Socket Thread",12504:"TRR Background",10664:"BackgroundThreadPool #1",7548:"JS Watchdog",9604:"JS Helper",9388:"JS Helper",17200:"JS Helper",9768:"JS Helper",13368:"JS Helper",7976:"JS Helper",15684:"JS Helper",18228:"JS Helper",7716:"BGReadURLs",15432:"IPDL Background",17964:"VsyncIOThread",968:"IPC Launch",14304:"WindowsVsyncThread",712:"Compositor", Throttleable: 1 URL: UptimeTS: 2.77248 Vendor: Mozilla Version: 76.0.1 This report also contains technical information about the state of the application when it crashed.
Priložene slike ekrana

Svi odgovori (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support