Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Couldn't load xpcom

  • 1 odgovor
  • 2 imaju ovaj problem
  • 1 prikaz
  • Posljednji odgovor od cor-el

busaccnt
busaccnt
more options

I'm getting the error "Couldn't load XPCOM" when I try to start Firefox. This problem only started during the last Microsoft 10 update. I have completely uninstalled, including all folders and even the registry, multiple times. I still get the error. Can someone help?

I'm getting the error "Couldn't load XPCOM" when I try to start Firefox. This problem only started during the last Microsoft 10 update. I have completely uninstalled, including all folders and even the registry, multiple times. I still get the error. Can someone help?

Svi odgovori (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.