We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Message Filters

  • 1 odgovor
  • 0 ima ovaj problem
  • 12 prikaza
  • Posljednji odgovor od sfhowes

more options

When receiving email some are placed in the Spam folder. I have filters that mark some of the email as Not Junk and then move them to the Inbox. I see them move to the Inbox for a few seconds but they pop right back to the Spam folder. How do I resolve this issue?

When receiving email some are placed in the Spam folder. I have filters that mark some of the email as Not Junk and then move them to the Inbox. I see them move to the Inbox for a few seconds but they pop right back to the Spam folder. How do I resolve this issue?

Svi odgovori (1)

more options

Spam is a term not used by TB, but by the mail provider that applies filters on the mail server. Open the account in webmail and whitelist or unblock the senders (often by adding them to webmail contacts).