Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Inbox empty on Gmail IMAP account

  • 3 odgovora
  • 0 ima ovaj problem
  • 14 prikaza
  • Posljednji odgovor od magali.fabre

more options

Hello,

My name is Magali, I have just installed Thunderbird 128.4.0esr (64 bits) on my Macbook Pro 2017 a week ago. I've synchronized 4 email accounts (including 3 gmail) so far, one of them is having a problem.

Everything was working fine at the beginning but at some point the emails in the inbox disappeared. They are still present in gmail.com and in the "all messages" folder (screenshot 2), but my inbox only shows the new messages (screenshot 1). But the inbox messages reappear when I add a filter "recipient = me" (screenshot 3) and disappear when the filter is empty...

Does someone know what is happening ?

Thank you ! Magali

Hello, My name is Magali, I have just installed Thunderbird 128.4.0esr (64 bits) on my Macbook Pro 2017 a week ago. I've synchronized 4 email accounts (including 3 gmail) so far, one of them is having a problem. Everything was working fine at the beginning but at some point the emails in the inbox disappeared. They are still present in gmail.com and in the "all messages" folder (screenshot 2), but my inbox only shows the new messages (screenshot 1). But the inbox messages reappear when I add a filter "recipient = me" (screenshot 3) and disappear when the filter is empty... Does someone know what is happening ? Thank you ! Magali
Priložene slike ekrana

Izabrano rješenje

Thank you Matt for your help !

I've found where the bug was thanks to your reply. The version is not the same so I couldn't find exactly the "View>Message>All " you were suggesting but I found it in View>Discussions>All.

Gratefully, Magali

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (3)

more options

I did right click on the inbox and the "repair" it changed nothing...

Korisno?

more options

Your images appear to show 4 emails unread and two read which do appear only in your saved search, so I am guessing you have the folder set to show only unread emails. Either through;

Quick search

Through the menu.

Toolbar customization

It may also be the quick folders addon that is the issue. Restart in Troubleshooting mode from the help menu and see if having no addons in the session helps with the situation.

Korisno?

more options

Odabrano rješenje

Thank you Matt for your help !

I've found where the bug was thanks to your reply. The version is not the same so I couldn't find exactly the "View>Message>All " you were suggesting but I found it in View>Discussions>All.

Gratefully, Magali

Korisno?

Postavi pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.