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keeps saying its missing or inaccessible, how do i fix this?

  • 2 odgovora
  • 5 ima ovaj problem
  • 9 prikaza
  • Posljednji odgovor od cor-el

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every time i try and open firefox a message pops up saying "your firefox profile cannot be loaded. it may be missing or inaccessible"

every time i try and open firefox a message pops up saying "your firefox profile cannot be loaded. it may be missing or inaccessible"

Svi odgovori (2)

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Some more info? Version and platform at least?

First guess would be permissions of user directory incorrect.

Profile Info

Profile Manager Help

Directories

Izmjenjeno od Mrsonord

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Check if you have a profiles.ini file in the "%AppData%\Mozilla\Firefox\" folder (Linux: ~/.mozilla/firefox; Mac:~/Library/Application Support/Firefox/).

This usually happens when the profile that is marked in the profiles.ini file as Default=1 is missing.

If there is still a profiles.ini file, but the profile folder is no longer present then delete the profiles.ini file to force Firefox to create a new default profile.
Otherwise you can create a new profile and use "Choose Folder" to recover an existing profile.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.