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iMac says I don't have permission to install Firefox. This is my computer and I have all permissions.

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Tried to upgrade Firefox, I get this error message: The operation can’t be completed because you don’t have permission to access some of the items. I Googled it and it seems to have something to do with a recent upgrade that I installed via Apple or Adobe. My Adobe Illustrator will also not open my Adobe Illustrator Files.

Tried to upgrade Firefox, I get this error message: The operation can’t be completed because you don’t have permission to access some of the items. I Googled it and it seems to have something to do with a recent upgrade that I installed via Apple or Adobe. My Adobe Illustrator will also not open my Adobe Illustrator Files.

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.