We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Firefox crashes

  • 6 wotmołwy
  • 2 matej tutón problem
  • 14 napohladow
  • Poslednja wotmołwa wot cor-el

more options

Firefox crashed a few hours ago when I switched tabs, and ever since it has crashed on startup. I can't even start it in safe mode - holding the option key and clicking the Firefox icon only brings up a Finder window with Firefox highlighted in my Applications folder for some reason. When the crash happens, the Crash Report window comes up. But before the report can be submitted, it's crashed again and brings up another crash report window. It's getting really annoying. :(

Firefox crashed a few hours ago when I switched tabs, and ever since it has crashed on startup. I can't even start it in safe mode - holding the option key and clicking the Firefox icon only brings up a Finder window with Firefox highlighted in my Applications folder for some reason. When the crash happens, the Crash Report window comes up. But before the report can be submitted, it's crashed again and brings up another crash report window. It's getting really annoying. :(

Wubrane rozrisanje

The signature RapportTanzan36.dylib@0x1e044 of the crash report indicates that the issue is caused by the Trusteer Rapport software.

Tutu wotmołwu w konteksće čitać 👍 0

Wšě wotmołwy (6)

more options

havingsame issue

more options

Problem is solved by reinstalling Firefox 3.6.23

more options

Okay so the problem isn't quite solved. 3.6.23 opened okay, and I decided to uninstall a few add-ons. When it restarted, the whole thing started again. This is my latest crash ID: bp-e596a138-809c-492e-89ef-a31ee2111025

I can open in safe mode, but that's no good as I can't customise anything or use add-ons or installed toolbars. How can I fix this problem?

more options

Wubrane rozrisanje

The signature RapportTanzan36.dylib@0x1e044 of the crash report indicates that the issue is caused by the Trusteer Rapport software.

more options

Wow, thanks so much! That sorted the problem! I just uninstalled Rapport and I've been able to run Firefox 7 with absolutely no issues. I'm so happy now, thanks!

more options

You're welcome

See also: