We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

How can I cause Firefox to act like other browsers?

  • 1 válasz
  • 1 embernek van ilyen problémája
  • 12 megtekintés
  • Utolsó üzenet ettől: cor-el

more options

When I try to read my e-mail through Outlook the hot keys do not work. I have to mouse click on the message before the keys work (escape, delete, page up/dn, up/dn, etc.). Apparently focus has been lost. Sometimes after focus has been regained the keys will work for several messages. Sometimes I have to click on each message before the keys work. I don't have this problem with IE or Chrome.

When I try to read my e-mail through Outlook the hot keys do not work. I have to mouse click on the message before the keys work (escape, delete, page up/dn, up/dn, etc.). Apparently focus has been lost. Sometimes after focus has been regained the keys will work for several messages. Sometimes I have to click on each message before the keys work. I don't have this problem with IE or Chrome.

Összes válasz (1)

more options

You can check for issues caused by plugins.

  • set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools > Add-ons > Plugins)
  • plugins are not affected by Firefox Safe Mode

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window