We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

bookmark issues after 115.6.0esr auto update on macOS Sierra 10.12.6

  • 1 válasz
  • 0 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: cor-el

more options

...unable to delete history (attached 1.png) and files still showing after clearing downloads (attached 2.png); unable to manage bookmarks (save via star in address bar or drag & drop to bookmark folder), delete or move bookmarks, create folders) outside of troubleshooting mode; unable to export bookmarks json file in any mode; NO CHANGE AFTER Firefox RESET... and routinely run disk utility & reset PRAM on this Intel computer...

Please advise, other than updating to latest compatible version (macOS Monterey 12.7.2) or replacing computer.

...unable to delete history (attached 1.png) and files still showing after clearing downloads (attached 2.png); unable to manage bookmarks (save via star in address bar or drag & drop to bookmark folder), delete or move bookmarks, create folders) outside of troubleshooting mode; unable to export bookmarks json file in any mode; NO CHANGE AFTER Firefox RESET... and routinely run disk utility & reset PRAM on this Intel computer... Please advise, other than updating to latest compatible version (macOS Monterey 12.7.2) or replacing computer.
Csatolt képernyőmentések

Összes válasz (1)

more options

If you use Sync, best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).