We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Yahoo email doesn't work properly. "unable to load your messages" & "external account is busy."

  • 1 balas
  • 2 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh FredMcD

Ted Pierce
Ted Pierce
more options

The problem started a couple of months ago. I continuously get the error messages "unable to load your messages" and "external account is busy." Sometimes both pop up at the same time. After the messages occur when I try to delete emails it won't let me. Then I have to close out Yahoo email, open it again and I can then delete emails. Then the messages and routine starts again.

The problem started a couple of months ago. I continuously get the error messages "unable to load your messages" and "external account is busy." Sometimes both pop up at the same time. After the messages occur when I try to delete emails it won't let me. Then I have to close out Yahoo email, open it again and I can then delete emails. Then the messages and routine starts again.

Semua Balasan (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.