We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Why does thunderbird freeze when I have individual messages open in a separate window?

  • 5 balas
  • 3 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh Matt

more options

Thunderbird generally runs well. However, if I open 1 or 2 individual messages in separate windows, Thunderbird stops responding and I have to kill it from task manager. I can reopen TB and use it okay until I open another 1 or 2 messages.

Thunderbird generally runs well. However, if I open 1 or 2 individual messages in separate windows, Thunderbird stops responding and I have to kill it from task manager. I can reopen TB and use it okay until I open another 1 or 2 messages.

Semua Balasan (5)

more options

What is your anti-virus software?

more options
more options

I started Thunderbird with add-ins disabled and the problem did not appear. I then started Thunderbird and the problem appeared again. I disabled some add-is that I believed to be possible causes of the problem. and the problem seems to have disappeared. Thunderbird has been running for hours now and the problem has not reappeared. Thanks for trying. After I am sure the solution has been found, I will enable the disabled add-ins one by one to narrow my solution down to a specific add-in.

When I posted, I was mainly looking to see if anyone else had seen this problem and had already found a solution. I thought I could save some time in trouble shooting.

Sometimes the search does not find solutions maybe because I don't ask the question right or maybe because it just can't find the posted solution.

In any case, I thank anyone who has looked at this for me.

more options

PhantomNum1 said

Sometimes the search does not find solutions maybe because I don't ask the question right or maybe because it just can't find the posted solution.

and sometime those that have found a solution have never posted what they found, instead just saying "I found it" so no one gets the benefit of their efforts except themselves.

HInt Hint for when you have a definitive result.