Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Printing and Print Preview broken. Top and bottom line show, nothing else.

  • 2 balas
  • 1 memiliki masalah ini
  • 3 kunjungan
  • Balasan terakhir oleh the-edmeister

Tyeise
Tyeise
more options

My printer works fine in other browsers and programs. I've tried following your troubleshooting, and did a printer reset. It doesn't matter if I start in Print or in Print Preview, it is blank except for the top line of the web address, and the bottom line with page number(s) and date/time. When I print, it prints just the blank with the top and bottom lines I see on the preview page. I tried in Firefox safe mode, with add-ons disabled, and couldn't even get that much - just an error. Sorry I didn't write it down.

My printer works fine in other browsers and programs. I've tried following your troubleshooting, and did a printer reset. It doesn't matter if I start in Print or in Print Preview, it is blank except for the top line of the web address, and the bottom line with page number(s) and date/time. When I print, it prints just the blank with the top and bottom lines I see on the preview page. I tried in Firefox safe mode, with add-ons disabled, and couldn't even get that much - just an error. Sorry I didn't write it down.
Lampiran tangkapan layar

Semua Balasan (2)

Tyeise
Tyeise Pemilik pertanyaan
more options

Added info - Windows 10 Home, Firefox 50.1.0

the-edmeister
the-edmeister
  • Moderator
more options

First - You have the Scale set for 50%. Shrink to Fit or 100% is usually best. 2nd - in (Alt) - File > Page Setup > Margins & Header/Footer - what are the settings for Top and Bottom?

Beyond that, see this support KB page: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox

Especially this section: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-all-firefox-printer-settings

Diperbarui oleh the-edmeister pada