We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Thunderbird address book and folders are missing

  • 2 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh SandyVC

SandyVC
SandyVC
more options

After resetting PC and reinstalling Thunderbird, my address book and folders are missing. How can I get them back?

After resetting PC and reinstalling Thunderbird, my address book and folders are missing. How can I get them back?

Semua Balasan (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

your data is stored on the local PC harddisk. Did you make a backup before you "reset" it?

SandyVC
SandyVC Pemilik pertanyaan
more options

Did not make a backup, I had a blue screen and could not do anything with it. Was able to do reset that said personal files would be saved but any programs would have to be reinstalled. How do I find Thunderbird addresses and folders on my harddisk?