Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Laptop was stolen. How do I log into Firefox on my Apple phone in order to delete all saved password and user history information?

  • 1 balas
  • 0 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Paul

b4living4289
b4living4289
more options

Hello, My laptop was stolen while I was traveling, so I only have my phone on me. I need to delete all save passwords and history saved to Firefox. I usually don't use Firefox on my phone so they are not synced. When I was looking up how to log in to the Firefox browser on my phone all brought up relevant articles mentioned how you need to have a computer to use the desktop version of Firefox in order to scan a QR code with your phone to sync. Obviously, that is a problem because I don't have my laptop because it was stolen. I'm wondering if this QR code scan is the only way to log into my Firefox account on my phone or if there is another way? Thank you for the help.

Hello, My laptop was stolen while I was traveling, so I only have my phone on me. I need to delete all save passwords and history saved to Firefox. I usually don't use Firefox on my phone so they are not synced. When I was looking up how to log in to the Firefox browser on my phone all brought up relevant articles mentioned how you need to have a computer to use the desktop version of Firefox in order to scan a QR code with your phone to sync. Obviously, that is a problem because I don't have my laptop because it was stolen. I'm wondering if this QR code scan is the only way to log into my Firefox account on my phone or if there is another way? Thank you for the help.

Semua Balasan (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

You can log into your Firefox Account at https://accounts.firefox.com/signin and remove the lost device, but bookmarks and user credentials already on that list device will not be erased.

The QR scan is a one time action to connect devices to Firefox Sync.

You may need to consider changing user credentials on accounts that had credentials on your lost device.