Can't open Gmail any more (only basic HTML).
After short term problems with internet connection, I can't load my G-mail (except in basic HTML option); Start loading and stops little before end. Works on Google Chrome (but I don't want to use Chrome). What should I do?
Thank you.
Bojan.
Asịsa ahọpụtara
No worries, Google likes to tinker with things and Firefox can be a bit too tenacious in holding on to cached files. So you may need to force a full reload now and then, but the technique is a bit of a secret.
Gụọ azịza a na nghọta 👍 2All Replies (3)
In case you haven't already tried this...
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
Fortunately, first thing you suggested me (Ctrl+Shift+r) was helpful; Before that, I tried many times with common reload but it didn't help. Now I feel like totally ignoramus. Thank you very much.
Bojan.
Asịsa Ahọpụtara
No worries, Google likes to tinker with things and Firefox can be a bit too tenacious in holding on to cached files. So you may need to force a full reload now and then, but the technique is a bit of a secret.