Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps crashing

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke FredMcD

more options

Firefox closes for no reason and keeps crashing when using it. I tired reinstalling it and restarting it but nothing works. Here are my crash reports. Crash id: bp-c95c1888-c399-4d5e-92ed-fb16b2140508 Crash id: bp-ea0e27e2-2653-44cc-ba16-b7fe52140815 Crash id: bp-9457af8a-e08a-4548-99fb-979732140818 Crash id: bp-68cde270-b71e-4986-8174-5d0392140531 Crash id: bp-0208be9f-ebb9-4c34-b044-d6ff32140815 Crash id: bp-6e86ac3b-36b2-44ba-a4e7-1677e2140819

Firefox closes for no reason and keeps crashing when using it. I tired reinstalling it and restarting it but nothing works. Here are my crash reports. Crash id: bp-c95c1888-c399-4d5e-92ed-fb16b2140508 Crash id: bp-ea0e27e2-2653-44cc-ba16-b7fe52140815 Crash id: bp-9457af8a-e08a-4548-99fb-979732140818 Crash id: bp-68cde270-b71e-4986-8174-5d0392140531 Crash id: bp-0208be9f-ebb9-4c34-b044-d6ff32140815 Crash id: bp-6e86ac3b-36b2-44ba-a4e7-1677e2140819

All Replies (2)

more options

The reports vary from Firefox 28 to Firefox 31 all with the same signature, so you seem to be having this issue for quite some time.

You can check for issues caused by plugins and set all plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page (plugins are not affected by Firefox Safe Mode)

See also:

more options

One of your crash reports says;

Total Virtual Memory 2147352576

Available Virtual Memory 1645563904

System Memory Use Percentage 72

Available Page File 2569113600

Available Physical Memory 584511488

Related Bugs

514898 UNCONFIRMED --- [plugin][@ RtlpCoalesceFreeBlocks] Acrobat Reader 7.0.8


For now, disable Acrobat Reader.