We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I change my local directory?

  • 22
  • 5
  • 9 views
  • Nzaghachi ikpeazụ nke christ1

more options

I am switching from Charter to Comcast. I get the following error message: "The local Directory path C:\users\dell user\AppData\Roaming\Thunderbird\Profiles\nuxzz3yx.default is not suitable for message storage. Please choose another directory." How do I do this?

I am switching from Charter to Comcast. I get the following error message: "The local Directory path C:\users\dell user\AppData\Roaming\Thunderbird\Profiles\nuxzz3yx.default is not suitable for message storage. Please choose another directory." How do I do this?

All Replies (2)

more options

811573690

more options

Do I consider all my past emails now lost in the process?

Chances are your past emails are not lost. Open the Troubleshooting Information. Help (Alt-H) - Troubleshooting Information - Profile Folder - Open Folder

This will open your current profile folder in Windows Explorer. Look for a folder 'Mail'. What subfolders do you see underneath 'Mail'? Is there one (or more) other than the one of your current Comcast account?

  1. 1
  2. 2