Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes while watching a film on you tube(plugin)

  • 3
  • 9
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

more options

Greetings, I was watching a film on you tube. I advance the tape to see if I watched the film before. It stops. I clicked on another film to watch, the screen of the film is sort of grey color and plug in sign appeared, I clicked on it. I continued to see which movie I will see, I cliched on one movie, the screen of the movie appeared grey, I clicked on another movie, the same no picture or sound. Please, what should I do? Thanks for the help.

Greetings, I was watching a film on you tube. I advance the tape to see if I watched the film before. It stops. I clicked on another film to watch, the screen of the film is sort of grey color and plug in sign appeared, I clicked on it. I continued to see which movie I will see, I cliched on one movie, the screen of the movie appeared grey, I clicked on another movie, the same no picture or sound. Please, what should I do? Thanks for the help.

Asịsa ahọpụtara

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)
Gụọ azịza a na nghọta 👍 8

All Replies (3)

more options
more options

Some video clips don't like being forced to "fast forward" and may lockup the Flash Player. Sorry, I am not aware of any way to fix that, beyond closing the page, letting Flash recover, then re-opening the page from History and trying another video clip.

more options

Asịsa Ahọpụtara

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)