While using the latest version of FF my computer screen is showing flikering problem and this happens only when FF is open. Any solution?
I update the FF browser few days ago and since then whenever I use the FF browser my screen starts flikering. I am a web developer by profession and I relied heavily on FF for many of my works. Any good solution for this issue ?
Thanks in advance.
Regards, Thomas.
All Replies (9)
hello thomas, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information. Troubleshooting Information This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website. Application Basics Name Firefox Version 33.1.1 Update History User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0 Profile Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Multiprocess Windows 0/1 Crash Reports for the Last 3 Days Report ID Submitted
All Crash Reports Extensions Name Version Enabled ID Ant Video Downloader 2.4.7.26 true anttoolbar@ant.com BuiltWith 1.9.6 true gary@builtwith.com ColorZilla 2.8 true {6AC85730-7D0F-4de0-B3FA-21142DD85326} Dangerous Websites Blocker 4.0.10.15 true content_blocker@kaspersky.com Kaspersky URL Advisor 4.0.10.15 true url_advisor@kaspersky.com Skype Click to Call 7.3.16540.9015 true {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} Virtual Keyboard 4.0.10.15 true virtual_keyboard@kaspersky.com Firebug 2.0.6 false firebug@software.joehewitt.com YouTube Video and Audio Downloader 0.4.1 false feca4b87-3be4-43da-a1b1-137c24220968@jetpack Graphics Adapter Description Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1) Adapter Drivers igdumd64 igd10umd64 Adapter RAM Unknown ClearType Parameters Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 Device ID 0x2a42 Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 8.1500.1000.2202 or newer. DirectWrite Enabled false (6.1.7600.16385) Driver Date 5-6-2009 Driver Version 8.15.10.1749 GPU #2 Active false GPU Accelerated Windows 1/1 Direct3D 11 (OMTC) Vendor ID 0x8086 WebGL Renderer Google Inc. -- ANGLE (Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1) Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote true AzureCanvasBackend skia AzureContentBackend cairo AzureFallbackCanvasBackend cairo AzureSkiaAccelerated 0 Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.frecency_experiment 1 browser.places.smartBookmarksVersion 7 browser.privatebrowsing.autostart true browser.search.useDBForOrder false browser.sessionstore.upgradeBackup.latestBuildID 20140127194636 browser.startup.homepage_override.buildID 20141113143407 browser.startup.homepage_override.mstone 33.1.1 dom.allow_scripts_to_close_windows true dom.mozApps.used true extensions.lastAppVersion 33.1.1 media.gmp-gmpopenh264.lastUpdate 1415984480 media.gmp-gmpopenh264.version 1.1 media.gmp-manager.lastCheck 1417026417 network.cookie.prefsMigrated true places.database.lastMaintenance 1417027925 places.history.expiration.transient_current_max_pages 52778 plugin.disable_full_page_plugin_for_types application/pdf plugin.importedState true plugin.state.npcontentblocker 2 plugin.state.npfacebookvideocalling 0 plugin.state.npgoogleupdate 0 plugin.state.npvkplugin 2 print.printer_CutePDF_Writer.print_bgcolor false print.printer_CutePDF_Writer.print_bgimages false print.printer_CutePDF_Writer.print_colorspace print.printer_CutePDF_Writer.print_command print.printer_CutePDF_Writer.print_downloadfonts false print.printer_CutePDF_Writer.print_duplex 1515870810 print.printer_CutePDF_Writer.print_edge_bottom 0 print.printer_CutePDF_Writer.print_edge_left 0 print.printer_CutePDF_Writer.print_edge_right 0 print.printer_CutePDF_Writer.print_edge_top 0 print.printer_CutePDF_Writer.print_evenpages true print.printer_CutePDF_Writer.print_footercenter print.printer_CutePDF_Writer.print_footerleft &PT print.printer_CutePDF_Writer.print_footerright &D print.printer_CutePDF_Writer.print_headercenter print.printer_CutePDF_Writer.print_headerleft &T print.printer_CutePDF_Writer.print_headerright &U print.printer_CutePDF_Writer.print_in_color true print.printer_CutePDF_Writer.print_margin_bottom 0.5 print.printer_CutePDF_Writer.print_margin_left 0.5 print.printer_CutePDF_Writer.print_margin_right 0.5 print.printer_CutePDF_Writer.print_margin_top 0.5 print.printer_CutePDF_Writer.print_oddpages true print.printer_CutePDF_Writer.print_orientation 0 print.printer_CutePDF_Writer.print_page_delay 50 print.printer_CutePDF_Writer.print_paper_data 1 print.printer_CutePDF_Writer.print_paper_height 11.00 print.printer_CutePDF_Writer.print_paper_name print.printer_CutePDF_Writer.print_paper_size_type 0 print.printer_CutePDF_Writer.print_paper_size_unit 0 print.printer_CutePDF_Writer.print_paper_width 8.50 print.printer_CutePDF_Writer.print_plex_name print.printer_CutePDF_Writer.print_resolution 1515870810 print.printer_CutePDF_Writer.print_resolution_name print.printer_CutePDF_Writer.print_reversed false print.printer_CutePDF_Writer.print_scaling 1.00 print.printer_CutePDF_Writer.print_shrink_to_fit true print.printer_CutePDF_Writer.print_to_file false print.printer_CutePDF_Writer.print_unwriteable_margin_bottom 0 print.printer_CutePDF_Writer.print_unwriteable_margin_left 0 print.printer_CutePDF_Writer.print_unwriteable_margin_right 0 print.printer_CutePDF_Writer.print_unwriteable_margin_top 0 privacy.sanitize.migrateFx3Prefs true storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1416597481 user.js Preferences
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox. Important Locked Preferences Name Value JavaScript Incremental GC true Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.10.7 4.10.7 NSS 3.17.2 Basic ECC 3.17.2 Basic ECC NSSSMIME 3.17.2 Basic ECC 3.17.2 Basic ECC NSSSSL 3.17.2 Basic ECC 3.17.2 Basic ECC NSSUTIL 3.17.2 3.17.2 Experimental Features Name ID Description Active End Date Homepage
Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information. Troubleshooting Information This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website. Application Basics Name Firefox Version 33.1.1 Update History User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0 Profile Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Multiprocess Windows 0/1 Crash Reports for the Last 3 Days Report ID Submitted
All Crash Reports Extensions Name Version Enabled ID Ant Video Downloader 2.4.7.26 true anttoolbar@ant.com BuiltWith 1.9.6 true gary@builtwith.com ColorZilla 2.8 true {6AC85730-7D0F-4de0-B3FA-21142DD85326} Dangerous Websites Blocker 4.0.10.15 true content_blocker@kaspersky.com Kaspersky URL Advisor 4.0.10.15 true url_advisor@kaspersky.com Skype Click to Call 7.3.16540.9015 true {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} Virtual Keyboard 4.0.10.15 true virtual_keyboard@kaspersky.com Firebug 2.0.6 false firebug@software.joehewitt.com YouTube Video and Audio Downloader 0.4.1 false feca4b87-3be4-43da-a1b1-137c24220968@jetpack Graphics Adapter Description Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1) Adapter Drivers igdumd64 igd10umd64 Adapter RAM Unknown ClearType Parameters Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 Device ID 0x2a42 Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 8.1500.1000.2202 or newer. DirectWrite Enabled false (6.1.7600.16385) Driver Date 5-6-2009 Driver Version 8.15.10.1749 GPU #2 Active false GPU Accelerated Windows 1/1 Direct3D 11 (OMTC) Vendor ID 0x8086 WebGL Renderer Google Inc. -- ANGLE (Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1) Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote true AzureCanvasBackend skia AzureContentBackend cairo AzureFallbackCanvasBackend cairo AzureSkiaAccelerated 0 Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.frecency_experiment 1 browser.places.smartBookmarksVersion 7 browser.privatebrowsing.autostart true browser.search.useDBForOrder false browser.sessionstore.upgradeBackup.latestBuildID 20140127194636 browser.startup.homepage_override.buildID 20141113143407 browser.startup.homepage_override.mstone 33.1.1 dom.allow_scripts_to_close_windows true dom.mozApps.used true extensions.lastAppVersion 33.1.1 media.gmp-gmpopenh264.lastUpdate 1415984480 media.gmp-gmpopenh264.version 1.1 media.gmp-manager.lastCheck 1417026417 network.cookie.prefsMigrated true places.database.lastMaintenance 1417027925 places.history.expiration.transient_current_max_pages 52778 plugin.disable_full_page_plugin_for_types application/pdf plugin.importedState true plugin.state.npcontentblocker 2 plugin.state.npfacebookvideocalling 0 plugin.state.npgoogleupdate 0 plugin.state.npvkplugin 2 print.printer_CutePDF_Writer.print_bgcolor false print.printer_CutePDF_Writer.print_bgimages false print.printer_CutePDF_Writer.print_colorspace print.printer_CutePDF_Writer.print_command print.printer_CutePDF_Writer.print_downloadfonts false print.printer_CutePDF_Writer.print_duplex 1515870810 print.printer_CutePDF_Writer.print_edge_bottom 0 print.printer_CutePDF_Writer.print_edge_left 0 print.printer_CutePDF_Writer.print_edge_right 0 print.printer_CutePDF_Writer.print_edge_top 0 print.printer_CutePDF_Writer.print_evenpages true print.printer_CutePDF_Writer.print_footercenter print.printer_CutePDF_Writer.print_footerleft &PT print.printer_CutePDF_Writer.print_footerright &D print.printer_CutePDF_Writer.print_headercenter print.printer_CutePDF_Writer.print_headerleft &T print.printer_CutePDF_Writer.print_headerright &U print.printer_CutePDF_Writer.print_in_color true print.printer_CutePDF_Writer.print_margin_bottom 0.5 print.printer_CutePDF_Writer.print_margin_left 0.5 print.printer_CutePDF_Writer.print_margin_right 0.5 print.printer_CutePDF_Writer.print_margin_top 0.5 print.printer_CutePDF_Writer.print_oddpages true print.printer_CutePDF_Writer.print_orientation 0 print.printer_CutePDF_Writer.print_page_delay 50 print.printer_CutePDF_Writer.print_paper_data 1 print.printer_CutePDF_Writer.print_paper_height 11.00 print.printer_CutePDF_Writer.print_paper_name print.printer_CutePDF_Writer.print_paper_size_type 0 print.printer_CutePDF_Writer.print_paper_size_unit 0 print.printer_CutePDF_Writer.print_paper_width 8.50 print.printer_CutePDF_Writer.print_plex_name print.printer_CutePDF_Writer.print_resolution 1515870810 print.printer_CutePDF_Writer.print_resolution_name print.printer_CutePDF_Writer.print_reversed false print.printer_CutePDF_Writer.print_scaling 1.00 print.printer_CutePDF_Writer.print_shrink_to_fit true print.printer_CutePDF_Writer.print_to_file false print.printer_CutePDF_Writer.print_unwriteable_margin_bottom 0 print.printer_CutePDF_Writer.print_unwriteable_margin_left 0 print.printer_CutePDF_Writer.print_unwriteable_margin_right 0 print.printer_CutePDF_Writer.print_unwriteable_margin_top 0 privacy.sanitize.migrateFx3Prefs true storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1416597481 user.js Preferences
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox. Important Locked Preferences Name Value JavaScript Incremental GC true Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.10.7 4.10.7 NSS 3.17.2 Basic ECC 3.17.2 Basic ECC NSSSMIME 3.17.2 Basic ECC 3.17.2 Basic ECC NSSSSL 3.17.2 Basic ECC 3.17.2 Basic ECC NSSUTIL 3.17.2 3.17.2 Experimental Features Name ID Description Active End Date Homepage
thanks, does it make a difference when you update the graphics drivers for your system?: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22167
I installed the drivers that you had suggested and for some time the issue was resolved but now again the same problem is showing up. Any permanent solution for this problem? Thanks In Advance.
can you try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general & see if this will make a difference (that setting will take a restart of the browser to take effect)?
I disabled that option and it seems to be working good now. But let me wait and check this for few more days and then will conclude if this is finally solved. Appreciate your quick reply and help. Thanks a lot.
This issue is taking toll. Again after few days of implementing the previous solution the screen again started to flicker. Anyone with a permanent solution for this problem?
Have you tried using a different screen? Also I noticed that your using Firefox version 33. https://www.mozilla.org/en-US/firefox/new/
Edeziri