Flash plugin crashes all the time
It happens every time when i'm on a page with flash content with the message "flash player 20.0 r has stoped working" (not sure on the exact words of the error message because i'm on a french system, but the meaning of the sentence is right). Only the flash plug in crashes, after i click close program firefox is still runing but the flash content on the page is greyed with the error message "flash plug in stopped working". I tried to reset, reinstall firefox, safe mod, disable hardware acceleration and every kind of fix suggested but it doesn't help. These crash appeared today after i installed the software & drivers for my epson printer which i just received so maybe it's linked but that's weird. The problem is that i need that printer to be installed. My OS is windows 7 64, firefox and flash plugin all up to date. Any ideas ?
crash report : bp-01b67c6c-2e08-4017-a556-ba0a32160210
All Replies (2)
You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:
- make sure you have the latest Flash version:
http://www.adobe.com/special/products/flashplayer/fp_distribution3.html - check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Windows Vista and later)
https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox - disable hardware acceleration in the Flash plugin
https://helpx.adobe.com/flash-player/kb/video-playback-issues.html - disable hardware acceleration in Firefox
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
See also:
I tried everything listed on these links. For the flash hardware acceleration i had to edit the mms.cfg file and add DisableHardwareAcceleration=1 I can't right click a flash box on a page to access the flash settings as it immediately crashes when i open a page with flash content. However It still doesn't help, i hope the mms cfg file trick really applies the deactivation of hardware acceleration. This is insane i had no problem till this morning and right after i installed the printer it dosen't work anymore ...