Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox is is not able to sync on this device?

  • 1 nzaghachinzaghachi
  • 3
  • 9 views
  • Nzaghachi ikpeazụ nke Paul

Marque Bonee'
Marque Bonee'
more options

I keep getting an error message saying: "unable to sync" etc. Please help me out. I also use the "Orfox" browser which constantly says it needs a proxy of which I Don't know much about. Please help me out on this issue as well? Thank you for your support.

I keep getting an error message saying: "unable to sync" etc. Please help me out. I also use the "Orfox" browser which constantly says it needs a proxy of which I Don't know much about. Please help me out on this issue as well? Thank you for your support.

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Sync
  2. Tap on Synchronise now

This will “force” a synchronisation of the data that is on the local device storage.

We do not support the Orfox browser here, so I recommend you contact the Orfox support team.