Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

unable to drag attachments from email

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke nmcamp

nmcamp
nmcamp
more options

All of a sudden I can no longer drag an attachement, an image, from my Thunderbird email to a folder on my computer. It was working but has suddenly stopped. I have tried running Thunderbird in safe mode, making the image smaller, but nothing seems to work. Hope you can help.

All of a sudden I can no longer drag an attachement, an image, from my Thunderbird email to a folder on my computer. It was working but has suddenly stopped. I have tried running Thunderbird in safe mode, making the image smaller, but nothing seems to work. Hope you can help.

All Replies (2)

hellosct1
hellosct1
more options

Hi, I think it is necessary to check if your antivirus, firewall and operating system do not have settings to modify like drag and drop and if they are up to date. thank's #fxhelp #Firefox64SUMOWeek

nmcamp
nmcamp Jụọ onye nwe ya ajụjụ
more options

I checked and made sure Norton security and Windows 10 were up to date. I went through all the settings but did not see anywhere a setting that would prevent the drag and drop but no luck. Are there some specific settings that I should look at?