We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

thunderbird email transition to a new computer after old computer crashed

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 19 views
  • Nzaghachi ikpeazụ nke FLOSSbOxIN

morriswr
morriswr
more options

our computer crashed and I purchased a new computer. the geek squad was able to move the data from the old hard drive to the new computer. we were able to get back to thunderbird but i don't have my local files, address books, and any messages from before the crash. how do i recover those? can i recover those?

our computer crashed and I purchased a new computer. the geek squad was able to move the data from the old hard drive to the new computer. we were able to get back to thunderbird but i don't have my local files, address books, and any messages from before the crash. how do i recover those? can i recover those?

All Replies (1)

FLOSSbOxIN
FLOSSbOxIN
more options

Hi @morriswr,

When you say geeksquad was able to move data, how did they move it, and is the data still accessible in the crashed drive?

Ideally if they moved, they should have taken data from the individual "umbrella/main" folders and moved it completely to the new laptop. Also, anything that gets downloaded to "Downloads", "Documents" would need to be be copied the way other things got copied.

Also, you can always recover files/emails from the server login, unless you were POP3 and not IMAP.