We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Suddenly TB stopped downloading

  • 1 nzaghachinzaghachi
  • 2
  • 3 views
  • Nzaghachi ikpeazụ nke m4design

more options

I have TB 91. TB has been operating flawlessly for years. It suddenly stopped downloading. It shows the downloading bar at the bottom of TB, but nothing downloads. I didn't change anything before it stopped. I can send emails just fine. I tried disabling all my Norton security and firewall settings. No luck. Re-starting both PC and TB. No luck. I can access my emails directly through an internet sign in to my provider, ionos.com. I tried Outlook (yuck) and it downloaded just fine, so my provider is working OK. I have 5 email accounts with ionos, and it won't download any of them. TB won't download on my PC or my laptop, so it seems that it's not a problem on my computer(s). Any ideas? I can't find quite the same issue on any other recent posts.

I have TB 91. TB has been operating flawlessly for years. It suddenly stopped downloading. It shows the downloading bar at the bottom of TB, but nothing downloads. I didn't change anything before it stopped. I can send emails just fine. I tried disabling all my Norton security and firewall settings. No luck. Re-starting both PC and TB. No luck. I can access my emails directly through an internet sign in to my provider, ionos.com. I tried Outlook (yuck) and it downloaded just fine, so my provider is working OK. I have 5 email accounts with ionos, and it won't download any of them. TB won't download on my PC or my laptop, so it seems that it's not a problem on my computer(s). Any ideas? I can't find quite the same issue on any other recent posts.

All Replies (1)

more options

Under "Server Settings" Changed "Security Settings/Connection security" to "None", Authentication method/ Password transmitted insecurely. Worked for me... ;-/

pop.ionos.com port 110 (they show port 995 on ionos website, didn't work?)

imap? Might work too?