Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

passwords

  • 2
  • 0
  • 1 view
  • Nzaghachi ikpeazụ nke Tony

more options

I had to change my ntlworld.com password as I was getting a 'Forbidden' message from Virgin Media. Now I cannot access my Virgin Media mail through Mozilla Thunderbird.

I had to change my ntlworld.com password as I was getting a 'Forbidden' message from Virgin Media. Now I cannot access my Virgin Media mail through Mozilla Thunderbird.

All Replies (2)

more options

Update Thunderbird's copy of your email account's password via the password manager. See Password Manager - Remember, delete and change passwords in Thunderbird

more options

Thanks for responding but I have already tried this and it still fails.