We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Folder structure on Thunderbird

more options

Hello,

I am in the process of linking my mail account via Thunderbird on my computer. However, I can no longer see my normal folder structure. However, if I link my account via my Android phone using the Thunderbird app, I have the option of selecting so-called special folders (see attachment screenshot 1). If I then select INBOX, my usual folder structure can be accessed again in the linked mail account on my phone (screenshot 2). Why don't I have this option in Thunderbird on my computer? Perhaps I thought I was using an outdated version of Thunderbird on my computer, but I cannot see the version number and cannot check whether I can update Thunderbird or not.

Best regards, Dr. Jan-Christian Raabe

Hello, I am in the process of linking my mail account via Thunderbird on my computer. However, I can no longer see my normal folder structure. However, if I link my account via my Android phone using the Thunderbird app, I have the option of selecting so-called special folders (see attachment screenshot 1). If I then select INBOX, my usual folder structure can be accessed again in the linked mail account on my phone (screenshot 2). Why don't I have this option in Thunderbird on my computer? Perhaps I thought I was using an outdated version of Thunderbird on my computer, but I cannot see the version number and cannot check whether I can update Thunderbird or not. Best regards, Dr. Jan-Christian Raabe
Nseta ihuenyo ndị agbakwunyere

Asịsa ahọpụtara

Hello, I was able to solve the problem. It was only required to subscribe the folders. Many greetings, and thank you!

Gụọ azịza a na nghọta 👍 0

All Replies (4)

more options

Deutsche Übersetzung

Hallo, ich bin gerade dabei, mein E-Mail-Konto über Thunderbird auf meinem Computer zu verknüpfen. Allerdings kann ich meine normale Ordnerstruktur nicht mehr sehen. Wenn ich jedoch mein Konto über mein Android-Telefon mit der Thunderbird-App verknüpfe, habe ich die Möglichkeit, sogenannte Spezialordner auszuwählen (siehe Anhang Screenshot 1). Wenn ich dann INBOX auswähle, kann ich im verknüpften Mailkonto auf meinem Handy wieder auf meine gewohnte Ordnerstruktur zugreifen (Screenshot 2). Warum habe ich diese Option nicht in der Thunderbird Software auf meinem Computer? Vielleicht dachte ich, dass ich eine veraltete Version von Thunderbird auf meinem Computer verwende, aber ich kann die Versionsnummer nicht sehen und nicht überprüfen, ob ich Thunderbird aktualisieren kann oder nicht. Mit freundlichen Grüßen, Dr. Jan-Christian Raabe

Screenshots siehe oben

Helpful?

more options

Servus Jan-Christian,

Screenpic 1 shows folder mapping options. Would you please post an image of what you see after you press "Weiter"?

Rick

Helpful?

more options

Asịsa Ahọpụtara

Hello, I was able to solve the problem. It was only required to subscribe the folders. Many greetings, and thank you!

Helpful?

more options

Thanks for posting the solution

Helpful?

Jụọ ajụjụ

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.