We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email folder recovery

  • 1 nzaghachinzaghachi
  • 0
  • Nzaghachi ikpeazụ nke sfhowes

more options

Because of a software glitch unrelated to this issue, Apple tech wiped my hard drive. When I reinstalled Thunderbird and re-added my earthlink account, the 10+ folders I had created under the Inbox were not there. Where did they go and can I recover them?

Because of a software glitch unrelated to this issue, Apple tech wiped my hard drive. When I reinstalled Thunderbird and re-added my earthlink account, the 10+ folders I had created under the Inbox were not there. Where did they go and can I recover them?

All Replies (1)

more options

If the account was IMAP, right-click the account in the Folder Pane, Subscribe..., and select the missing folders.

If it was POP, they can only be recovered from a backup.

Helpful?

Jụọ ajụjụ

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.