Hello there We have read the question We try to help

The old antivirus software from years ago where trowing everything into the dump section (McMacafee)of the trashcan . It can be that you use antivirus is like that ,well it s a possibility ,what antivirus is installed recent on that pc? Is there a anti virus spam filter active? Try to turn it off. Can I ask?

Greetings Firefox volunteer

Hello there

Thunderbird has no spam rules.

Greetings Firefox volunteer

Hello there

What other mail programs are there? Can you give me a bit more information ?

Greetings Firefox volunteer

Hello there

If the configuration of the antivirus software does not works proper or decently, are you looking at whether this could be lacking?then try :

What you can do now is go to the sub folder of the profile folder and delete the inbox.msf file and that other file inbox with no extension after it , and thereby restart thunderbird and you should be looking for that map and if there should be a new empty fresh inbox folder/map/file to use again. Checking for that if that is possible to do ,this could be lacking? Greetings Firefox volunteer

Hi Curt,

Do you have any filters set?

Would you please post a screen pic of account settings - junk settings?

Rick

Is this Junk folder created by TB's Junk Controls or by the mail provider?

https://support.mozilla.org/en-US/questions/1404881

Hello there

Because you are asking and you have seem to having trouble with account settings or filter / junk settings , I can send to you this text form it is good to read this form before you use the filters or account.

https://support.mozilla.org/en-US/kb/configuration-options-accounts

Greetings Firefox volunteer.