Multiple accounts but stmp setting of one account changes another account
Because of extensive travel, I always copy my profile folder from one computer to the other so all the accounts' folders are current--including Local Folders. Every time, things are fine. This time, something is off. I know the stmp setting for each account should show the login password for that account. One account is just fine. The other two change each other so I get an error message when trying to send outgoing mail. When I look at the stmp settings, I see that the password for Account A was changed to the password for Account B. If I correct Account B's setting, Thunderbird immediately changes the password for Account A. To send outgoing mail from either account, I must now check which password shows for both accounts.
I've read everything I can find about anything that seems related to my problem but I cannot find my exact problem.
What can I do?
Asịsa ahọpụtara
THANK YOU, DAVID !!!!!!!
I looked at all the settings and discovered the stmp settings for the two screwy accounts somehow had changed. For some reason, SSL/TLS had been switched to "None" which removed "Normal password" option from the Authentication setting.
I edited each one to match the account that is working fine and VOILA! All the accounts are working correctly with outgoing mail.
Thank you, thank you, thank you!!!
Tom
Gụọ azịza a na nghọta 👍 0All Replies (3)
What you describe is usually caused by accounts using the wrong SMTP server settings, and this happens more often when two or more accounts use the same SMTP server. This can usually be cleared up by these steps:
- - click to account settings and scroll down to 'Outgoing Server (SMTP) and ciick.
- - this shows all of your SMTP servers in a list.
- - edit the DESCRIPTION field for each one to have the appropriate email account. this is just for documentation.
- - now, click to account settings, and highlight the account name in left column of first account. this displays the pane that has link to the account's SMTP server at bottom. If it is not displaying the correct email address, press thes drop-down arrow and change as needed.
- - repeat this step for each account so that, when done, each account is affixed to its proper SMTP server.
Asịsa Ahọpụtara
THANK YOU, DAVID !!!!!!!
I looked at all the settings and discovered the stmp settings for the two screwy accounts somehow had changed. For some reason, SSL/TLS had been switched to "None" which removed "Normal password" option from the Authentication setting.
I edited each one to match the account that is working fine and VOILA! All the accounts are working correctly with outgoing mail.
Thank you, thank you, thank you!!!
Tom
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