Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox opens with a blank screen and reduced size.

AnonymousUser
AnonymousUser
more options

Issue

I have another kind of problem with Firefox

Description

I check ebay listings each day, and when I click a sale item, Firefox always opens with a tiny sized screen 1" x 1/2" with just a blank face to it. It does not open the ebay page, nor my usual Google home page. This just started three months ago, and it is not caused by an add-on. IE and Chrome don't do this. What could be causing this?

This happened

Every time Firefox opened

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

== Issue == I have another kind of problem with Firefox == Description == I check ebay listings each day, and when I click a sale item, Firefox always opens with a tiny sized screen 1" x 1/2" with just a blank face to it. It does not open the ebay page, nor my usual Google home page. This just started three months ago, and it is not caused by an add-on. IE and Chrome don't do this. What could be causing this? == This happened == Every time Firefox opened == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

All Replies (2)

Chris Ilias
Chris Ilias
  • Moderator
more options

We'll need some more info about your Firefox setup. Go to Help > Troubleshooting Information, then click Copy all to Clipboard. Open a reply to this post, and go to Edit > Paste to paste the info from your Troubleshooting Information page.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try http://kb.mozillazine.org/Corrupt_localstore.rdf (caution: do not delete the localstore.rdf file in the Firefox program installation folder)

Note: Deleting the file localstore.rdf will reset the customizations of the toolbars to the defaults. You can rename localstore.rdf to localstore.rdf.sav to test if that solves it. Then you can restore the customization by copying localstore.rdf.sav to localstore.rdf if it didn't work. --- See also: http://kb.mozillazine.org/Prevent_websites_from_disabling_new_window_features http://kb.mozillazine.org/JavaScript#Advanced_JavaScript_settings

http://kb.mozillazine.org/browser.link.open_newwindow.restriction http://kb.mozillazine.org/browser.link.open_newwindow