Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Loaded firefox 3.6.14 and now cannot access internet. Restored computer to previous version now works. Tried 3.6.14 again and same problem, any ideas?

  • 4
  • 39
  • 1 view
  • Nzaghachi ikpeazụ nke voyager

more options

Using windows 7. As soon as firefox is updated I cannot acces the Internet. Tried Internet Explorer works ok. I have restored computer to previous firefox and it works fine. Tried updating again and the same problem cannot access internet.

Using windows 7. As soon as firefox is updated I cannot acces the Internet. Tried Internet Explorer works ok. I have restored computer to previous firefox and it works fine. Tried updating again and the same problem cannot access internet.

Asịsa ahọpụtara

This is normally caused by a firewall blocking the new version of Firefox. For details see https://support.mozilla.com/kb/Cannot+connect+after+upgrading+Firefox

Gụọ azịza a na nghọta 👍 1

All Replies (4)

more options

Asịsa Ahọpụtara

This is normally caused by a firewall blocking the new version of Firefox. For details see https://support.mozilla.com/kb/Cannot+connect+after+upgrading+Firefox

more options

Thanks for the info TonyE that did the trick :)

more options

You're welcome

more options

Installing a second time worked for me.

Edeziri site na voyager