Not saving password or username. three days ago it did know I have to enter even thou it ask if I would like it saved
Left last Weds for vacation, came home Sun and the username and password saving is gone. Have checked tools security password and it is checked to save.
Need help with restoring this option
All Replies (3)
Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?
There is a difference between remembering the name and password in the Password Manager and a "remember me" check box on a web page.
The latter usually involves the creation of a special "remember me" cookie that is stored on your computer and that is send to the server.
If that "remember me" cookie is removed or gets corrupted or is not send to the server then the server won't remember you and you need to sign in once again.
- http://kb.mozillazine.org/Cookies
- http://kb.mozillazine.org/Websites_report_cookies_are_disabled (Other Solutions)
If Firefox doesn't offer to store passwords in the Password Manager then check that you aren't running Firefox in Private Browsing mode.
Thank you for your reply, my username and password is not remembered when I log in or when I sign out of something and back in. It's like I have never logged in before. I do think you are correct that a cookie is not working. How do I fix the problem Joan
If you sign out then cookies that remember you will no longer be valid and you need to sign in again.
- Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
Make sure that you do not run Firefox in Private Browsing mode.
- https://support.mozilla.com/kb/Private+Browsing
- In Private Browsing - Use Firefox without saving history mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
- Do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"
Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.