Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hallo, my Firefox browser wont load youtube for some reason, the explorer will. I have tries to change the proxy setings as the firefox help center suggested, but to no avail. Also no updates were installed on firefox that I'm aware of. pleas help me.

more options

Hallo,

For some reason firefox has stopped loading the youtube site for me. I can watch videos other people uploaded to facebook for example, but cant get into the site. the explorer will load the site, so I've tried changing the proxy settings in my firefox as recommended in the help center, but to no avail. Also there was no update installed that I'm aware of, getting to youtube through any link will simply give me an error message saying the connection was reset while the page was loading. pleas help me.

Hallo, For some reason firefox has stopped loading the youtube site for me. I can watch videos other people uploaded to facebook for example, but cant get into the site. the explorer will load the site, so I've tried changing the proxy settings in my firefox as recommended in the help center, but to no avail. Also there was no update installed that I'm aware of, getting to youtube through any link will simply give me an error message saying the connection was reset while the page was loading. pleas help me.

Asịsa ahọpụtara

Thank you, I looked at the help center's articles again and fixed the problem by clearing all cookie and cache history. So this question is no longer relevant. But thank you.

Gụọ azịza a na nghọta 👍 6

All Replies (4)

more options

Upgrade your browser to Firefox 9 and check

more options

Asịsa Ahọpụtara

Thank you, I looked at the help center's articles again and fixed the problem by clearing all cookie and cache history. So this question is no longer relevant. But thank you.

more options

Hi, the topics are listed under Fix problems with websites like Facebook, YouTube and webmail :

& like TonyE said, it's possible to turn off Flash hardware acceleration & also to try the Adobe Labs Beta version and finally, to turn off the hang detector. This is indexed on that page as: "The Adobe Flash plugin has crashed - Firefox 3.6.4 and above" & there are links explaining how to go about it.

Hope it helps (and please don't forget to rate the reply as Helpful, if you find it useful, tnx! :))

more options

I had trouble with youtube and cleared all history and cache. This cleared up the problem(s).