Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox crashes

neilthecoder
neilthecoder
more options

Whenever I open firefox, it crashes. This happened when I updated from 11 to 12. Downloading firefox again did not help at all. I can't open firefox in safe mode either. I tried everything in this article

Whenever I open firefox, it crashes. This happened when I updated from 11 to 12. Downloading firefox again did not help at all. I can't open firefox in safe mode either. I tried everything in [[Firefox crashes|this article]]

Asịsa ahọpụtara

Did you try a new profile?

You can also look at this MozillaZine Knowledge Base article.

Gụọ azịza a na nghọta 👍 1

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Asịsa Ahọpụtara

Did you try a new profile?

You can also look at this MozillaZine Knowledge Base article.

neilthecoder
neilthecoder Jụọ onye nwe ya ajụjụ
more options

Okay, that works for me. Which files from the profile folder should I move from my old profile to my new profile, if I want to transfer my bookmarks and passwords (I have a master password set up)?

neilthecoder
neilthecoder Jụọ onye nwe ya ajụjụ
more options

Okay, that works for me. Which files from the profile folder should I move from my old profile to my new profile, if I want to transfer my bookmarks and passwords (I have a master password set up)?

neilthecoder
neilthecoder Jụọ onye nwe ya ajụjụ
more options

Okay, I found out using this article: http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox