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Firefox turns on, but Frequently Crashes

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  • Nzaghachi ikpeazụ nke cor-el

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Firefox crashes often. It will boot up, and allow me to browse the internet, but then crashes. More often than not I was not clicking on any link or anything when it happens.

I see that the trouble shooting information suggest I update my video drivers.
Would like to know if the crash ids below give any additional information:

Report ID     Date Submitted
bp-3f7123d6-caf0-4bfa-a31f-0023921301251/25/201310:24 AM
bp-42d30534-d7c6-4e7f-a119-5583a21301251/25/20138:28 AM
bp-51203fae-094d-4b76-b59e-7a09d21301251/24/20138:55 PM
bp-3fafbe3b-7e44-446d-be85-4b85921301241/24/20136:14 PM
bp-0cc54865-4e9d-4170-8cda-2647021301241/24/20132:46 PM
bp-c6db571b-c443-447d-a271-a56e221301241/23/20138:25 PM
bp-a5d99b55-d3a0-4c71-857e-80d5121301231/23/20134:48 PM
563bf12f-68f2-4f1e-b561-3d70e61176831/23/20136:55 AM
bp-564c99e1-42b7-4f2a-9085-c248421301211/21/201312:14 PM
bp-4a7fc329-c080-48fd-ac32-c957421301201/20/201312:01 PM
bp-629964d7-d5fd-4039-82da-b27fa21301201/20/20136:11 AM
bp-d9029697-b0a2-49b2-ac8b-08cc421301201/19/20139:30 PM
bp-18fa7be8-e9ae-4a50-979d-4b3f321301191/19/20136:31 PM
bp-71ab0331-ca7f-4b17-b439-d4e5021301191/19/20135:12 PM
bp-cacb851e-adca-4748-a6ae-0376621301181/18/20132:26 PM
bp-0031b449-ef7d-433f-b93a-5192621301161/16/20132:06 PM
bp-6a397352-f405-4b60-ae02-6c4de21301111/11/20138:49 AM
Firefox crashes often. It will boot up, and allow me to browse the internet, but then crashes. More often than not I was not clicking on any link or anything when it happens. I see that the trouble shooting information suggest I update my video drivers.<br /> Would like to know if the crash ids below give any additional information: <pre><nowiki>Report ID Date Submitted bp-3f7123d6-caf0-4bfa-a31f-0023921301251/25/201310:24 AM bp-42d30534-d7c6-4e7f-a119-5583a21301251/25/20138:28 AM bp-51203fae-094d-4b76-b59e-7a09d21301251/24/20138:55 PM bp-3fafbe3b-7e44-446d-be85-4b85921301241/24/20136:14 PM bp-0cc54865-4e9d-4170-8cda-2647021301241/24/20132:46 PM bp-c6db571b-c443-447d-a271-a56e221301241/23/20138:25 PM bp-a5d99b55-d3a0-4c71-857e-80d5121301231/23/20134:48 PM 563bf12f-68f2-4f1e-b561-3d70e61176831/23/20136:55 AM bp-564c99e1-42b7-4f2a-9085-c248421301211/21/201312:14 PM bp-4a7fc329-c080-48fd-ac32-c957421301201/20/201312:01 PM bp-629964d7-d5fd-4039-82da-b27fa21301201/20/20136:11 AM bp-d9029697-b0a2-49b2-ac8b-08cc421301201/19/20139:30 PM bp-18fa7be8-e9ae-4a50-979d-4b3f321301191/19/20136:31 PM bp-71ab0331-ca7f-4b17-b439-d4e5021301191/19/20135:12 PM bp-cacb851e-adca-4748-a6ae-0376621301181/18/20132:26 PM bp-0031b449-ef7d-433f-b93a-5192621301161/16/20132:06 PM bp-6a397352-f405-4b60-ae02-6c4de21301111/11/20138:49 AM </nowiki></pre>

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All Replies (2)

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Unfortunately those are empty and corrupt. Please try to Reset Firefox Refresh Firefox - reset add-ons and settings

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Try to disable hardware acceleration in Firefox.