Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps crashing every few minutes. Code: bp-626b02c2-59bb-423d-8ad3-57ac32130220.

more options

Firefox keeps crashing every few minutes, especially on Imgur. Brand new laptop, windows also had to restart due to something with my PC...

Firefox keeps crashing every few minutes, especially on Imgur. Brand new laptop, windows also had to restart due to something with my PC...

All Replies (4)

more options

See:

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

more options

bp-580235b8-c9d5-4858-864e-23be82130220 bp-f802481d-0b8f-46e1-be3a-c08a72130220 bp-c5a22c29-2b04-4284-b3e8-dcc412130220

more options

bp-c9a5aa92-ecd2-4f16-bcd7-63a0b2130220

Edeziri site na whitee7

more options

hello, unfortunately this seems to be a crash that is appearing in firefox 19 on windows 8 - developers are investigating the causes of it...